FAQ

Are you a trader or manufacturer?

We are a factory, our factory is located in Jiaxing, we own an experienced sales team and could offer the best price for you.

Where is your factory?

Our plant is in Pinghu, Zhejiang, China – Floor 2, Building 1, No. 45, Jiexing Road, Xindai Town, Pinghu, Zhejiang, China.

How big is your factory and how many people work there?

The production floor covers over 5,000 m², and the team is around 80–100 people.

What products do you manufacture?

Soft luggage, hard luggage and children’s luggage, plus bags. The full range is listed under Products.

Are there any customizable options?

The trademark, pull tab style, fabric and lining colours, zipper colour, and leather style can all be customised according to your preferences.

Can you put our brand logo on the products?

Yes. The trademark is one of the customisable options, so your branding can be applied to the products. Pull tab style, fabric and lining colours, zipper colour and leather style can also be specified.

Do you support OEM and ODM?

Both. With OEM we produce to your design and specification; with ODM you choose from our existing styles and we produce them under your brand.

Is there any discount?

The discount can range from 0% to 50%, depending on your minimum order quantity.

What’s your delivery time?

It depends on your order item and quantity, about 30 days accordingly. It also depends on the final order quantity. We are able to shorten the production time and delivery for urgent bulk orders.

How do I request a quotation?

Use the enquiry form on the product page, or email Danny@kasonluggage.com or message us on WhatsApp at +86-18069683736. Please include the model, the quantity and any customisation you need so we can quote accurately.

Do you attend trade fairs where we could meet?

Yes – our team meets importers, brand owners and trading partners at the Canton Fair in Guangzhou. Visitors are welcome to review soft luggage, hard luggage, children’s luggage and bags, and to discuss OEM and ODM programmes.

How do I reach your sales team?

Phone +86-18069683736, email Danny@kasonluggage.com, or WhatsApp +86-18069683736. The full address and map are on the Contact page.

Something not answered here?

Send us the model, quantity, customisation and destination, and our sales team will reply within one business day. Contact us.